Medical Forms - Patient Guide

To ensure that your medical forms are completed accurately and in a timely manner, Greenwood Medical Centre follows a specific intake process.  Please review the following steps and requirements.

1. What We Need From You

To avoid delays, please provide the following at the time of your request:

• The Original Blank Form:  A clean copy for the doctor to complete. Ensure that the patient portion is filled out and signed if applicable. Also please write your name in any space that requires this (often top of page).

• A "Mock" Copy:  A separate copy filled out by you to the best of your ability from the perspective of the doctor.  This provides the doctor with the necessary context and ensures nothing is missed.  Be sure to include the injury or illness with relevant dates, the symptoms it causes and what you are currently struggling with in terms of function.  

Please be aware that the doctor will author the final form according to his or her discretion and expertise.  Patients should not expect that the form contents will be identical to the mock copy.

2. Clinical Review & Appointments

Once submitted, your doctor or nurse will review the form.

• Is an appointment needed?  Some forms require a physical exam or a discussion to be completed accurately.  We will contact you if an appointment or further imaging/testing is required.

• Processing Time: Forms are processed in the order they are received.  We aim to complete them in 60 days, but may take up to 120 days.

3. Fees & Payment

Most medical forms are uninsured services, meaning they are not covered by OHIP.

• Payment is required from the patient or insurance company before the form is released. 

• Depending on complexity, fees typically range from $30 to $400+ (based on OMA suggested rates).

• If a form is an application (e.g. for a Disability Tax Credit), fees will not be refunded if the application is rejected.

• Rush Requests: Some physicians offer a "Rush Fee" for urgent turnaround, though this is subject to availability and is not guaranteed.

Payment Options:

• In-Office: We accept Chase credit or debits card payments or cheques.

• By Phone: We accept credit cards only

4. Cancelling Forms

If you need to cancel your form, please contact the clinic immediately.  If the form has not been completed we will refund your payment.  However, all completed forms are non-refundable.

5. Receiving Your Completed Form

Once your form is finalized and payment is confirmed, we will fax it directly to the requesting third party (e.g. insurance or employer) or send to you via Pomelo.  Patients who would like the hard copy of their form must pick it up from the clinic within 3 months of the completion date.